Advantages of ISO 9001-2008


  • Create a more efficient and effective business environment
  • Reduction in customer complaints by having Right – First Time
  • Improve employee motivation, awareness, and morale
  • Increases profit by having enhanced control over processes
  • Increase customer satisfaction and retention
  • Enhance marketing and branding of the organization
  • Promote international trade
  • Reduce waste and increases productivity

ISO 9001-2008 and 2015


ISO 9000 is a family of standards for quality management systems. ISO 9000 is maintained by ISO, the International Organization for Standardization and is administered by accreditation and certification bodies.



  • Scope
  • Normative Reference
  • Terms and definitions
  • Quality Management System
  • Management Responsibility
  • Resource Management
  • Product Realization
  • Measurement, analysis and improvement

Eight Fundamental Principle of Quality


Customer Satisfaction


Features of ISO 9001


Our Approach


Changes of ISO 9001-2008 vs ISO 9001-2015

Click Below to view the Comparison

Comparison between 9001-2008 & 9001-2015

16 Steps for ISO 9001-2008


  1. Top Management must take a firm decision to implement Quality Management System
  2. Top Management must allocate proper resources to implement the above decision

    • Human Resources (Management Representative {ISO coordinator} & Core Team to “prepare, implement, maintain & improve” the Quality System)
    • Time (minimum two to three hours per day (of core team) for initial three months till achieving ISO Certification & afterwards at least one to two hours per week (like every Saturday of core team)
    • Financial Resources. (Fees / charges for Trainings, documentation / consultancy (if outsourced) & ISO Certification / audit charges
  3. Form a core team comprising minimum two employees (one senior & one junior) from each department and appoint one member of core team as a Management Representative (MR ISO coordinator) to co ordinate all ISO 9000 related activities. (Which is mandatory as per ISO standard)
  4. Establish a Training Plan

    • Awareness Training for all employees (as it is a team work and all employees are part of Quality Management System)
    • Documentation training for core team
    • Internal Auditors training, to at least three to four members of core team. [For training Contact: “Quality Management Institute”
  5. Implement training plan / Conduct in house (within your company) training seminars OR send your employees to attend open house training seminars (outside your company which are open to all) for above mentioned training seminars.

    • Awareness Training for all employees
    • Documentation training for core team
  6. Review the Existing Business Systems in your organisation in compare ISO with ISO 9001 requirements. (Gap analysis exercise)
  7. Formulate Quality Policy [Guiding document] and Quality Objectives [functional / departmental targets / goals]
  8. Formulate Six Mandatory Quality Procedures required by should cover for all three standards
  9. Formulate other Quality Procedures (QP), process flow charts (QFC), departmental work instructions (WI) & other documents [i. e. forms / formats & etc. (QR, FM, FILE, REG., etc.)] required to conduct the company operations and complete the “Quality Manual”
  10. Implement the Newly established “Quality Management System” from a planned / fixed date
  11. Arrange for “Internal Quality Auditors Training” to at least three to four members of Core Team. (Develop Self Assessment Capability)
  12. Conduct first Internal Quality Audit. (After a gap of at least 30 days from the date of implementation of system)
  13.  Make Application for certification to Certification Body (Submit Manuals for Approval(Documentation review / audit. Pay Initial Certification charges to Certification Body at least one month in advance.) [For certification contact : E mail: info@sqmcs.in ]
  14. Conduct first Management Review Meeting and then call Certification Body for conducting on site audit of your Quality System
  15. Initial Audit / Assessment by Certification Body and receiving “Recommendation Letter”, (like a provisional certificate) at the time of closing meeting. (if CB feels that your organizations QMS is conforming to ISO 9001 requirements)
  16. Receive original Certificate from Certification Body. (normal time frame within 21 to 30 days from date of recommendation letter)